Service Designer

Job Title: Service Designer

Day Rate: £500- £550 a day inside ir35

Duration: 6 months+

Security clearance: Level SC

Location: Flexi working Salisbury and remote

This is an exciting opportunity to be part of team delivering 'enabling' services to a large Public Sector customer. As a Service Designer you will be creating services across a diverse portfolio of technical change, considering supportability, service, and end user needs.

Role Description

You will:

• Work alongside project teams ensuring that Service considerations have been factored into all the solution's architecture
• Assess elements of the solution that influence supportability, maintenance, and enduring Service
• Work across multiple work-streams within the portfolio identifying conflict, duplication, and dependencies
• Support Service Transition to ensure a smooth and informed introduction into Service
• Identify and assist with establishing Service assets and operational collateral required for operational readiness
• Have a technical background and the ability to question decisions and approaches
• Understand Government Security Classifications and hold a minimum of SC Clearance

Experience and Skills:

As a Service Designer you will:

• Be a self-starter
• Have knowledge and an appreciation of a variety of Service Management Frameworks and delivery approaches, for example:
  • ITIL®
  • Agile
  • Prince
  • CDCI
• Can create Service Design Collateral
• Be able to model costs and determine influencing factors
• Have Knowledge of the following Technologies
  • ITSM Tooling
  • Virtualisation
  • Private Cloud Infrastructure
  • Virtual Desktop Infrastructure/Thin Client
  • Microsoft Windows Client and Server
  • Software Defined Datacentre