Service designer - SC or DV Cleared
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Job ref:
Ale/1167995_1580891243
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Location:
Salisbury, Wiltshire
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Sector:
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Job type:
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Salary:
£475 - £490.00 per day + inside IR35
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Contact:
Abbie Levens
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Email:
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Published:
about 1 year ago
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Duration:
6 months
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Start date:
ASAP
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Consultant:
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Service Designer
DV cleared or SC Cleared
6 Month Contract
Rate: £475-490 per day inside IR35
Salisbury
This is an exciting opportunity to be part of team delivering 'enabling' services to a large Public Sector customer. The environment is complex and the scope for learning is only limited by your own ambition and willingness to learn new skills. As a Service Designer you will be creating services across a diverse portfolio of technical change, considering supportability, service and end user needs.
Role Description
You will:
- Work alongside project teams ensuring that Service considerations have been factored into all of the solution's architecture
- Assess elements of the solution that influence supportability, maintenance and enduring Service
- Work across multiple work-streams within the portfolio identifying conflict, duplication and dependencies
- Support Service Transition to ensure a smooth and informed introduction into Service
- Identify and assist with establishing Service assets and operational collateral required for operational readiness
- Have a technical background and the ability to question decisions and approaches
- Have an understanding of Government Security Classifications and hold a minimum of SC Clearance
Experience and Skills
As a Service Designer you will:
- Be a self-starter
- Have knowledge and an appreciation of a variety of Service Management Frameworks and delivery approaches, for example:
o ITIL®
o Agile
o Prince
o CDCI
- Have the ability to create Service Design Collateral
- Be able to model costs and determine influencing factors
- Have Knowledge of the following Technologies
o ITSM Tooling
o Virtualisation
o Private Cloud Infrastructure
o Virtual Desktop Infrastructure/Thin Client
o Microsoft Windows Client and Server
o Software Defined Datacentre
