Service Designer
DV cleared or SC Cleared
6 Month Contract
Rate: £475-490 per day inside IR35
Salisbury

This is an exciting opportunity to be part of team delivering 'enabling' services to a large Public Sector customer. The environment is complex and the scope for learning is only limited by your own ambition and willingness to learn new skills. As a Service Designer you will be creating services across a diverse portfolio of technical change, considering supportability, service and end user needs.

Role Description

You will:

Work alongside project teams ensuring that Service considerations have been factored into all of the solution's architecture
Assess elements of the solution that influence supportability, maintenance and enduring Service
Work across multiple work-streams within the portfolio identifying conflict, duplication and dependencies
Support Service Transition to ensure a smooth and informed introduction into Service
Identify and assist with establishing Service assets and operational collateral required for operational readiness
Have a technical background and the ability to question decisions and approaches
Have an understanding of Government Security Classifications and hold a minimum of SC Clearance

Experience and Skills

As a Service Designer you will:

Be a self-starter
Have knowledge and an appreciation of a variety of Service Management Frameworks and delivery approaches, for example:

o ITIL®
o Agile
o Prince
o CDCI

Have the ability to create Service Design Collateral
Be able to model costs and determine influencing factors
Have Knowledge of the following Technologies

o ITSM Tooling
o Virtualisation
o Private Cloud Infrastructure
o Virtual Desktop Infrastructure/Thin Client
o Microsoft Windows Client and Server
o Software Defined Datacentre