Service Desk Architect - Basingstoke
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Job ref:
1170440/001_1581690437
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Location:
Basingstoke, Hampshire
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Sector:
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Job type:
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Salary:
Negotiable
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Contact:
Danielle Lang
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Email:
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Published:
about 1 year ago
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Start date:
ASAP
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Consultant:
#
Service Desk Architect - Bracknell and Basingstoke based
SC cleared - Basingstoke / Bracknell x 2
EMC / Java / C# / Integrator
+ Excellent salary
+ Company pension contribution (3-10%)
+ Personal and Company target bonus of up to 15%
+ Family medical
+ Working in a company who invest in their team (including certifications & subscriptions
+ Excellent career development opportunities
Knows EM Tooling/ monitoring and service desk experience:
Remedies / service now
SCCM/ SCOM skills
CMDB/ asset management tooling
Development skills - integrate products (has knowledge of HLD/ LLD)
Generally looking for a good all rounder / teach them the bits which are hard to find
Service Desk Tooling (e.g. CA Service Desk Manager, Service Now, BMC Remedy, Microsoft Service Manager) - one of would be fine
Can you demonstrate: (but not limited to)
Experience of undertaking design and deployment for major IT systems
Experience of configuration and customisation of Service Desk Tooling
Development skills (C#, Java, Javascript) and experience of integrating products with EM Tooling
Knowledge of SQL database integration and reporting
Problem solving skills with the ability to function as part of a team and occasionally independently
A strong operational understanding of IT Service and Support
The ability to write coherent, concise, and readable technical documentation.
