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Service Desk Customer Service - Redhill, Surrey

Salary: £20800 - £22880 per annum
Location: Redhill, Surrey
Job type: Contract
Sector: IT
This vacancy has now expired.

Description

Service Desk Customer Support

9 month contract

Various shifts available

A well known Engineering logistics provider for global contracts across the UK are looking for a number of Service Desk Technicians to provide 1st line customer support showcasing technical expertise.

Your responsibilities will include resolving queries on electronic equipment providing a first call resolution within set SLA's and advising staff on how to clear errors and remotely reboot devices effectively. Service Desk Technician's will also be required to log calls for engineer visits and ensure that jobs are actioned and resolved by Field teams.

You will be able to showcase:

+ Experience working in a Service centre tproviding technology support

+ Passionate about customer services, with the ability to understand the importance of meeting targets and understand the importance of maintaining good customer relations

+ Able to communicate effectively via printed material, on the telephone, and over electronic services

+ Broad experience of communicating with customers in varying support situations

Apply now

Service Desk Customer Service

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