Service Desk Support Technician
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Job ref:
MRE/1201230_1666880768
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Location:
Fareham, Hampshire
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Sector:
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Job type:
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Salary:
£21000 - £23000 per annum
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Contact:
Michael Redfearn
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Email:
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Published:
3 months ago
Service Desk Support Technician
£23,000
Based in Fareham, Portsmouth
Must be eligible for SC/DV Clearance
Hours of support are 0730 - 1800 per week on a split shift, rotated weekly as directed by team lead to cover 37 hours (Example shift pattern will be 0730 - 1500 & 0930 - 1800)
Are you looking for a career in IT that will provide training and skills in a 2nd line Support role? My client are looking for suitable candidates that are interested in building upon current knowledge to progress a career in IT.
Your role will involve resolving all IT related issues, providing solutions and fixes where possible and escalating to their 2nd & 3rd line teams as appropriate. You will be required to record failures to IS Service Delivery, working on the Support Works ticketing system to record all aspects/issues and related fixes while ensuring disruption to service is kept to a minimum.
