Service Engineering Supervisor - West Midlands

Service Engineering Supervisor - West Midlands

Laboratory Diagnostics, Medical and Scientific

West Midlands based

Up to £50,000 basic

An international manufacturer and supplier of specialist cancer and antibody research technology is now recruiting for a Service Engineering Supervisor.

With over 25 years of expertise in researching immune system disorders, this organisation today has over 750 employees and services over 3,000 customers across 80 counties internationally.

Your role as the Service Engineering Supervisor will involve hands on technical engineering of a specialist range of oncology and immunology analysers and instrumentation, along with day-to-day managerial responsibilities of a team of Field Service Engineers.

The Service Engineering Supervisor will be based at their HQ 4 days' a week and with the other day out in the field supporting engineers. Therefore, you must be commutable to the West Midlands.

Key accountabilities - Service Engineering Supervisor - West Midlands

  • Co-ordinate daily activities and ensure service level standards are being adhered to

  • Write, check, approve and update service documents as required

  • Be responsible for the supervision of a team of 8 engineers

  • Deliver training to service engineers (internal and external)

  • Take responsibility for supporting staff formally and informally

  • Attend training courses

  • Coordinate daily activities of engineers (scheduling, allocation of work, training courses)

  • To ensure compliance to regulations and policies relating to SOP's and health and safety

  • To liaise with all staff to ensure effective and meaningful communication

  • On occasions be involved in installations, preventative maintenance, trouble shooting and repair of medical and scientific diagnostic equipment e.g. analysers

  • Manage the spare part inventory of engineers

What is on offer for the successful Service Engineering Supervisor?

  • £40,000 - £50,000 (depending on experience and current earnings)

  • Fully expensed company vehicle

  • Annual bonus

  • 25 days holidays (increasing with length of service)

  • Pension (ER 6% EE 3.5%)

  • Life Assurance

  • Childcare vouchers

  • Commercial discounts

What is required to apply for the Service Engineering Supervisor position?

  • Electronics, Medical or Engineering Degree/HNC (or equivalent)

  • Prior Engineering experience within In-vitro Diagnostics, Medical Devices or related field

  • Experience managing or supervising a team of engineers

  • Excellent communication skills to provide exceptional customer service and deliver training

  • Full UK Driving Licence

  • Living/Commutable to the West Midlands

Please click APPLY NOW to begin your application.