Service Manager
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Job ref:
1201115/004_1671634097
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Location:
Redhill, Surrey
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Sector:
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Job type:
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Salary:
£40000 - £55000 per annum
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Contact:
Zoe Setterfield
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Email:
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Published:
about 1 month ago
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Start date:
asap
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Consultant:
#
Service Manager
£40,000 - £55,000 + benefits
Redhill, Surrey - Hybrid - Monday - Friday
One of the UK's leading suppliers of high-end sterilisation and quality process equipment is now seeking a Service Manager to join their busy and expanding service and logistics team based in Redhill, Surrey.
This is a brand new and will be focused on managing the day-to-day engineering maintenance contracts as well as the parts and logistics technicians.
It is highly desirable you come from an engineering background and understand managing/purchasing parts and service delivery.
Responsibilities:
Contribution to all aspects of internal quality control, matching our reference level service support.
Work with other stakeholders to identify further work opportunities such as small projects, training, spare parts opportunities.
Effective co-ordination and relationship building with key principal supplier contacts
Ensuring that field engineers have the correct parts and equipment at the right time including continual dialogue with the team.
Control of all aspects of parts & logistics quality, returns, warranty and change control.
Shipping management including cost reduction and optimisation
Accountability for multiple store locations
Working with other stakeholders to forecast requirements, then control and maintain optimum stock levels. Including continual risk evaluation.
Practical implementation of parts initiatives and campaigns
Co-ordination of Strategic Spares sales activities (Typically alongside capital project deliveries)
Supervision, training, and performance management of the parts and logistics technicians
Work with management and take a lead in the continual improvement and optimisation of related processes and procedures.
Ensuring the parts and logistics team respond promptly and reliably to all customers throughout the quotation and order management process
Experience required:
Strong management/leadership skills
Ideally worked in an engineering/manufacturing/production environment and understands the process of manufacturing equipment
Managed stock/parts in an engineering environment
Excellent communication both written and verbal
Familiar with equipment such as autoclaves, pure steam generators/process sterilisation in the pharma/medical industry is desirable
Package:
£40,000 - £55,000 (depending on experience)
Company and performance bonus
Pension scheme
Lunch allowance (when out in the field)
Paid overtime for weekly hours above 39
If you would be interested in making an application, please click APPLY NOW to begin your application and a CBSbutler representative will be in touch should you be suitable.
