Service Technical Lead (Applications)

Service Technical Lead (Applications)

• Applications; Modelling; Architecture; Infrastructure; Database

• SQL, HTML/CSS, JavaScript, SharePoint

• Farnborough/Preston - (flexible/hybrid working arrangements)

• £50,000 - £60,000 + excellent benefits package

We are a leading Global Engineering & Technology company and currently have a vacancy for a Applications Technical Lead at our sites in Farnborough or Preston.

This role will work within Enterprise IT Services and will gain a complete technical and architectural understanding of a set of software applications. You'll be used as a point of escalation within the team for technical issues and service improvements as well as taking technical responsibility of these product in-service.

Your main responsibilities:

• Assist with technical issue resolution and resolve underpinning problems

• Proactively carry out process improvements and anticipate future actions to create an efficient set of services

• Follow company processes for project, demand and change management

• Keep aligned with Architectural colleagues to understand the technical roadmap for each product

• Maintain the technical documentation repository of Product Team processes

• Work with other teams to resolve service queries

Your skills and qualifications:

Essential:

• Proven experience managing technical changes across several applications

• Experience managing internal stakeholders and communicating key messages clearly

• Strong analytical and troubleshoot experience across different platforms

• High level of attention to detail to follow set internal processes

• Ability to work independently to identify and implement improvements

• Experience with Waterfall and Agile software development processes

• Good knowledge of a broad set of technologies and languages, included SQL, HTML/CSS, JavaScript, XML/XSLT, Windows/Linux server administration, web services, application plug-ins, Active Directory and REST API

• Awareness of SharePoint is advantageous but not essential

Benefits:

Our employees receive an excellent benefits package which includes a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. We also offer a range of additional benefits such as flexible working, an employee assistance programme, Cycle2work and many local and national employee discounts. Some employees may also be eligible for an annual incentive.