£20000 - £23000 per annum
4 months ago
Service Technician - Oxford
£20,000 - £23,000 per annum
A specialist manufacturer of medical profiling beds are seeking a Service Technician to join their expanding team in the Oxford area.
As the Service Technician your role will be to deliver products and remove products from bed stores in hospitals to their decontamination centre. This will require decontamination duties, minor repairs, and PAT testing. All of which training will be provided.
You will be required to report to their site in Oxford each day, and from there drive to customer sites to collect/deliver products.
Deliver timely and appropriate service to customers
Keep inventory of products and spare parts
To ensure completion of product modifications locally
Commit to compliance with quality processes, both internal and external
Availability for on-call rotations 24 hours x 7 days
Deliver and install clean and ready for use products to customers
Clean, test, and repair products and make ready for use
Complete & record electrical safety testing carried out on products
Perform PPM and MOD's as directed and record accurately.
Provide demonstration and basic training to caregivers
Order spare parts, single-use goods and management of samples
Take good care of company tools and test equipment
To complete daily/ weekly activity reports
Actively participate in training, ensure that you seek clarity where unsure.
To update relevant IT systems
Strong organisational and time management skills
Worked in a customer facing position providing excellent service
Proficient IT skills
UK driving license
Up to £23k
Hours - 37.5hrs/week (must be flexible to work weekends if required)
On call - Retainer of £20/n weeknight, £35/d at weekend. x1.5 paid overtime if called out. 1 in 2 weeks (call outs will be rare)
4% bonus based on internal KPIs, business performance (paid annually)
Internal rewards and recognition programme.
Partnered with Reward Gateway - high street discounts, commercial benefits.
Pension - Auto-enrolment 5% EE / 3 % ERs
22 days plus bank, increasing to 25 days after 2 years and 27 days after 5 years.
Full training on all products.