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Job

Service Transition Architect - Remote

Service Transition Architect

SC Cleared - Remote

6 month contract

£450.00-500.00 per day - INSIDE IR35

Key Skills

  • Strong customer management and interpersonal skills and an in-depth knowledge of the service design area.

  • The ability to align to a pragmatic and thorough design, taking into account any conflicting priorities of the account, internal operations and customer.

  • The ability to hold a large and diverse operations team to a single agreed approach, and to ensure that there are no gaps between the various components.

The Service Transition Manager must have:

  • Operational and delivery experience

  • Ability to communicate high level technical information quickly and challenge service design principles and artefacts

  • A detailed knowledge of service delivery concepts and techniques

  • A strong operational understanding of service supply chains

  • Experience of service delivery and operational support for major IT systems

  • The ability to coordinate coherent, concise, and readable criteria prior to acceptance into operational service

  • Proven experience in continuous development, deployment and support of functional processes for Service Design and Service Transition, Release and Change Management

  • The ability to lead and coordinate a number of multifunctional operational and delivery teams

  • A detailed knowledge of service delivery concepts and techniques with strong operational understanding of service supply chains

Required Qualifications/Skills

Essential:

Experience of service Transition for major IT systems

Self-motivating, objective setting, and strong leadership skills

Negotiating, bringing consensus, with previous experience of running workshops

Team development and motivational skills

Written communications - clear technical writing and presentation

Service Design, Service Transition, Release and Change Management experience

Desirable:

ITIL version 3 or 4

Experience of Service Design