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Job

SQL Application Support Engineer

Application Support Engineer (SQL)

£30,000 - £52,000 (dependent on experience)

Fully remote

Sc clearance required (Or willing to undergo)

Key Responsibility Areas


The successful candidate will:


  • Provide Microsoft SQL Server expertise for the Service team
    * Independently analyse, solve, and correct issues in real time, providing problem resolution end-to-end
    * Interact with customer/clients on a regular basis
  • Support test activities on the systems
    * Provide 24x7 support (on-call shift basis) for critical production systems
    * Progress Problems logged with the service desk

Skills, Qualifications and Knowledge required

Technical

Required:

  • Extensive experience supporting large scale data based applications.
  • Strong experience with Microsoft SQL Server
  • Performance analysis and debugging
  • Measuring SQL server performance and suggesting evidence based improvements
  • Deadlock resolution
  • Compression analysis
  • Experience in AOAG (always on availability group)
  • Using SQL Server Profiler and extended events
  • Microsoft Windows Server
  • Scripting
  • Analysing event logs
  • Assessment of designs and test results

Desirable:

  • Formal certification in Microsoft SQL Server technologies.
  • Linux (preferably Red Hat)
  • Understanding of C#
  • Working knowledge of Microsoft IIS

Non-technical

  • Excellent Analytical & Problem Solving skills
  • Organised - able to prioritise and multi-task, make effective decisions.
  • Customer focus
  • Able to communicate clearly and appropriately within the company and with customers
  • Drive & Commitment
  • Ability to follow process and improve it
  • A credible ambassador for Leonardo
  • Commercial awareness and business understanding
  • Capable of working independently and collaboratively.
  • Ability to work remotely with minimal supervision

Intrinsic factors

  • Flexibility to work a 24/7 on call shift pattern (potentially 1in4)
  • Usual working week 9am - 5pm (37 hours) with flexy benefits
  • Demanding work environments (tight deadlines and able to work long hours when required).
  • Home and/or Office Based
  • Display Screen Equipment User
  • Driving