Technical Architect - Avaya

  • Job ref:


  • Location:

    Edinburgh, Scotland

  • Sector:


  • Job type:


  • Salary:

    £550 - £600 per day

  • Contact:

    Tom McParland

  • Email:

  • Published:

    about 1 year ago

  • Duration:

    6 Months

  • Start date:


  • Consultant:


Technical Architect - Avaya

Based in Edinburgh

6 Month Contract

Outside IR35

Required Skills/Experience:

  • A hands on technical architect who can draft & own the high level solution for a delivering a contact centre solution for an financial service business, working closely with our delivery leads, Telephony solution and infrastructure suppliers.

The background we are looking for will be:

  1. Experience with Avaya, especially Cloud.

  2. Verint for WFM and call recording.

  3. Pega CTI.

  4. Voice integration, over SIP and in the cloud.

  • Generally, work with 3rd Party telephony solution supplier and keep them on the straight and narrow.

  • Oversee and assure infrastructure design and implementation.

  • Ensure that technical dependencies are aligned and that expectations are sensible.