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Job

Technical Architect - Avaya

  • Job ref:

    1170959/001_1593677846

  • Location:

    Edinburgh, Scotland

  • Sector:

    ICT

  • Job type:

    Contract

  • Salary:

    £550 - £600 per day

  • Contact:

    Tom McParland

  • Email:

    tmcparland@cbsbutler.com

  • Published:

    about 1 month ago

  • Duration:

    6 Months

  • Start date:

    ASAP

  • Consultant:

    #

Technical Architect - Avaya

Based in Edinburgh

6 Month Contract

Outside IR35

Required Skills/Experience:

  • A hands on technical architect who can draft & own the high level solution for a delivering a contact centre solution for an financial service business, working closely with our delivery leads, Telephony solution and infrastructure suppliers.

The background we are looking for will be:

  1. Experience with Avaya, especially Cloud.

  2. Verint for WFM and call recording.

  3. Pega CTI.

  4. Voice integration, over SIP and in the cloud.

  • Generally, work with 3rd Party telephony solution supplier and keep them on the straight and narrow.

  • Oversee and assure infrastructure design and implementation.

  • Ensure that technical dependencies are aligned and that expectations are sensible.