Technical Sales Consultant - Informatics

Technical Sales Consultant - Informatics

Location: Cambridge

Salary: £60,000 - £100,000

Permanent: Full time

Remote working: Hybrid working (1/2 days in office)

The Company

SciBite is an award-winning semantic software provider based in Cambridge UK, with

offices in Boston USA and Tokyo JP. Recently acquired by Elsevier, SciBite's semantic

and deep learning solutions understand the complexity and variability of content

within Life Sciences. Used by most of the Top 20 Pharmaceutical Companies globally,

SciBite's platform serves as the semantic layer across the enterprise, empowering

scientists and informaticians. Flexibility is key. Multiple deployment options from prebuilt

end-user applications through to 3rd party application integration mean that the

value of our semantic technology reaches a much broader audience than ever before.

Our team of expert software engineers and data scientists are at the forefront of the

latest developments in AI, such as ontologies, knowledge graphs and machine

learning. Through our parent company, Elsevier, our team has access to an incredible

range of resources and content coupled with the strong international footprint of a

global life-science leader, all while retaining that agile small company feel.

The Role

Our customers are central to everything we do at SciBite. The Professional Services

Team's top priority is to ensure our customers (both new and old) are able to clearly

demonstrate and quantify value from their investment with SciBite; this includes

effective planning, deployment, maintenance and future-proofing of the solutions

they license. Reporting to the EMEA Director of Professional Services, the successful

candidate will work closely with the commercial and delivery teams at SciBite to

expand existing and secure new customer relationships licensing SciBite's innovative

software. The candidate will facilitate technical discussions and provide product

demonstrations to scope out clearly defined projects demonstrating the capabilities

and value of the SciBite Semantic Platform to new/existing customers.


The main duties of this role include:

  • Develop and maintain deep understanding of SciBite technologies and the

latest industry trends. Become an expert on how to apply our solutions to

various customer needs

  • Provide proactive technical expertise to licenced customers; including

supporting onboarding, training, issues and pain point triage, and identifying

new projects

  • Work closely with the sales team to drive new business development

opportunities and attending meetings as a technical expert. Capture

customer use-cases and project requirements to enable scoping of Proof-of-

Concept projects.

  • Contribute to SciBite internal R&D through qualifying and prioritizing

customer feedback to the Product Management team.

  • Work with the Project Management, Data Science, and Ontology teams to

ensure post sales processes run smoothly and that customer requirements

are met

  • Support and external and internal customer facing events


  • Proven experience in and understanding of Life Sciences/Bioinformatics.

Familiarity with technologies and trends in industry.

  • Able to clearly articulate complex solutions to all hierarchical and technical

levels within a customer organisation

  • Self starter, with experience of working under pressure and managing

multiple conflicting priorities. Punctual, with effective time management

skills and flexibility in a rapidly changing environment

  • Proactive team player, with ability to identify problems and apply creative


  • Excellent written, verbal, interpersonal, presentation and demonstration


  • Previous experience in a similar role and/or organisation
  • Genuine interest in technology and the desire to continue learning to drive

career development

  • Bachelor's degree with 3+ years of experience working with informatics

software required

Preferred Qualifications/Skills/Experience

  • Bachelor's degree with 5+ years of experience working with informatics

software required. Master's degree with 3+ years' experience or PhD in

related field preferred.

  • Experience in text mining, text analytics or Natural Language Processing
  • Technical background in data science, with proficiency in scripting (Python,

R), machine learning (w2v, transformer models), or software development in

an enterprise customer setting

  • Experience in industry in data science, solutions consulting, technical sales,

business development, or similar

What We Offer

A career at SciBite comes with the chance to help tackle real-world challenges of some

of the biggest companies in biomedicine and beyond. Coupled with that comes

competitive salary, a fantastic benefits package, share options and the chance to work

in an environment that encourages innovation and personal development. Perhaps

most importantly, working at SciBite offers a chance to enjoy working in a small,

friendly team where what you contribute really makes a difference. If you're excited

by innovation and want to join a company that's breaking new ground and growing

quickly, please apply at quoting the position reference above.