Technical Support Engineer

  • Job ref:


  • Location:

    Cambridgeshire, England

  • Sector:


  • Job type:


  • Salary:

    £28000 - £31000 per annum + bonus, pension, healthcare etc.

  • Contact:

    Bethan Conroy

  • Email:

  • Published:

    5 months ago

  • Duration:


  • Start date:


  • Consultant:


Technical Support Engineer

  • £31,000 per annum

  • Up to 15% bonus, private healthcare, private pension, life assurance, medicash plan and 25 days annual leave plus bank holidays.

  • Based in Cambridgeshire - flexibility to work from home 2 days a week

The Company and Role

A worldwide manufacturer of high tech, medical devices is now seeking a Technical Support Engineer to join their Integrated Solutions Team.

This role will have three main responsibilities;

  • Pre-sales - supporting the sales team in software sales, attending and contributing to presentations to customers.

  • Project Management - overseeing the software installation projects

  • Technical Support - providing remote 2nd and 3rd line technical support on the software, to customers and internal staff members

Although this is an office based role, occasional travel and overnight stays will be required to customer sites and support the sales teams at exhibitions.

This is a Monday to Friday role split between 3 days office based in Cambridgeshire and 2 days working from home.

There is no requirement to work weekends or out of hours.

What package is on offer?

  • £31,000 per annum

  • Up to 15% bonus

  • Private healthcare

  • Private pension

  • Life assurance

  • Medicash plan scheme

  • 25 days annual leave plus bank holidays.

  • "Second to none" company training

What is needed to apply?

  • Previous enterprise software installation experience (installing software on servers as well as computers)

  • Project management experience OR an interest in moving into a role with project management responsibilities

  • Good customer service and communication skills - happy to support sales teams in presentations

What happens next?

To begin your application click APPLY NOW. Should you be suitable for the role, a CBSbutler representative will be in touch.