Technical Support Engineer

Job Title: NOC Analyst/NOC Support Engineer
Location Redhill (Shift work 4 on 4 off)
Salary: £23,000 - £40,000 DOE + 3.5% shift allowance + bonus
Security Clearance: Must be eligible for SC


  • To provide 2nd line technical support and customer service for all technical service issues, across a multitude of technical solutions, utilising multi carrier bearers (Ka/Ku/L Band, LTE), Bespoke Virtual Environments and associated infrastructure.
  • Carry out IP traffic analysis, investigate routing and switching faults across both local and remote infrastructure, including Wireless standards
  • Carry out RF analysis and interpret satellite link statistics to help resolve satellite related problems and to provide ad hoc network reports as requested by both internal and external customers.
  • To proactively monitor the GCSC networks, investigate alarms, issue outage reports, act on high
  • usage alerts and resolve any and all service issues whether overall network or remote customer
  • related, escalating where appropriate
  • Ideally CCNA OR JNCIA although not essential


  • Shift Allowance
  • Competitive Salary
  • Annual bonus based on company and individual performance
  • Pension matched up 7.5%
  • 25 holiday days per year, plus bank holidays.