Job Description

3rd Line Storage Support Engineer

SC & DV Cleared

Basingstoke - Fully Onsite

Shift Working (0700 - 1500 or 1100 - 1900)

Our purpose is to make the world more sustainable by building trust in society through innovation. As an 3rd Line Storage Support Engineer you will contribute to this by working with new technologies within a team that values the sharing of ideas to build a better service.

Your role will involve:

We are looking for a 3rd Line Storage Support Engineer to join our team of 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, daily contact with customers and stakeholders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, trigae and escalation is critical to the role.

Maintaining and supporting the backup and storage solution, to allow high availability of data in the event of loss or disaster recovery.
Conducting daily checks of the solution, producing documentation and maintaining the product's lifecycle management.

The applicant must be a Highly Cleared sole national 3rd Line Storage Support Engineer required for this high level government account.

Your transferable skills and experience:

• vCentre
• Event Management Tooling (SCOM)
• Dell EMC Storage solutions (Including Avamar & Data domain)
• SCCM / MCM patch deployment
• ITSM Tooling
• Active Directory
• Windows Server
• Microsoft PKI
• This role requires candidates to be eligible and willing to undergo a high level of security clearance