Job
ServiceNow SME
ServiceNow SME
+Fully remote
+3-6 months +
+Inside IR35
+£525 - £550 a day
We're seeking an experienced ServiceNow Subject Matter Expert to support a large-scale greenfield ITSM deployment, replacing an existing ServiceNow implementation.
You'll play a key role in designing and implementing IT Catalog items with workflow automation, helping to translate current catalogue requests and business requirements into a new ServiceNow environment.
Key responsibilities:
Lead implementation of IT Catalog items using Workflow and Flow Designer
Support delivery of a greenfield ServiceNow ITSM deployment
Translate existing catalogue requests and requirements into the new platform
Provide SME-level guidance across the ServiceNow implementation
Key skills & experience:
Strong hands-on experience with ServiceNow ITSM
Proven implementation expertise in IT Catalog, Workflow and Flow Designer
Experience delivering complex, large enterprise ServiceNow deployments
Ability to bridge business requirements into technical solutions
If you'd like to discuss this ServiceNow SME role in more detail, please send your updated CV to chloe.manerowski@cbsbutler.com and I will get in touch.

