Job title: Technical Specialist Architect - IT Service Continuity (ITSC)

Location: Remote

Rate: £515 per day

Contract: 5 months+ (scope for extension)

We're looking for a Technical Specialist Architect to support a major IT Service Continuity assessment programme, reviewing critical business services across a complex enterprise environment. This is an assessment-led engagement, focused on understanding whether existing technical architectures and service arrangements can meet defined business continuity and recovery requirements.

You'll work across business stakeholders, technical teams and service operations to assess current capabilities, identify resilience gaps and recommend improvements.

Responsibilities:

• Review existing IT Service Continuity (ITSC) tiering across Critical Business Services (CBS).
• Engage with business stakeholders and Arm's Length Bodies (ALBs) to validate business continuity and recovery requirements.
• Analyse discrepancies across ITSC documentation, Service Operations Guides (SOGs) and ServiceNow records.
• Conduct technical architecture reviews, assessing resilience against agreed recovery requirements.
• Evaluate service management and operational support arrangements against required service levels.
• Identify gaps in current technical architectures, resilience capabilities and support models.
• Develop high-level target architecture options and recommendations.
• Produce technical gap assessments and prioritised recommendations to inform future remediation activity.

Experience required:

• Strong experience in Technical Architecture or Enterprise Architecture.
• Proven understanding of IT Service Continuity (ITSC), IT Service Continuity Management (ITSCM) or Business Continuity.
• Experience assessing technical resilience, availability, recovery and disaster recovery capabilities.
• Ability to review complex technical architectures and identify gaps against business requirements.
• Understanding of IT service management, operational support models and service levels.
• Experience producing architecture assessments, gap analyses and strategic recommendations.
• Strong stakeholder engagement and communication skills, with the ability to translate business requirements into technical outcomes.

If you are interested in this role or wish to apply, please feel free to reply to reply to this advert and submit your CV.