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Job

1st Line Network Support Engineer - Permanent

1st Line Network Engineer - Permanent

  • Basingstoke based 1st Line Network Engineer role

  • Competitive salary

  • Fantastic Benefits available

  • Great career progression opportunities

This Role will also require candidates to go through Developed Vetting. You need to be a sole British National to go through DV Clearance.

The Company:

A FTSE 500 company. In the UK some of their services include; IT consulting services, technology products, managed services, cloud-based solutions, and systems integration.

Role

This 1st Line Network Support role will require you to investigate and resolve issues that are raised at 1st Line and also look to resolve 2nd Line issues as well. You will in effect be the first line of investigative response and will be required to manage and own assigned incidents escalated. These incidents will cover both infrastructure and application issues which require investigation and resolution or escalation to 2nd or 3rd tier support.

This role will be on a shift basis, working days and nights, but you will be compensated by a 15% Shift Allowance which is paid each month on top of your basic salary.

Skill Set:

  • Understanding of ITIL system management

  • Windows Server 2008 platforms

  • Microsoft Group Policies

  • VMware ESX and vCentre

  • Base understanding of SCOM

  • Base understanding of SCCM

  • Anti-Virus management and reporting

This Role will also require candidates to go through Developed Vetting. Please make sure you are comfortable going through this process before applying.

If you are keen on learning more about this opportunity then please apply and we can arrange a call to discuss further.