2nd Line Linux Engineer - Hampshire - SC cleared
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Job ref:
1170974/001_1593510961
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Location:
Basingstoke, Hampshire
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Sector:
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Job type:
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Salary:
Negotiable
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Contact:
Lauren Warner
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Email:
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Published:
8 months ago
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Start date:
ASAP
Linux 2ndLine Engineer
24/7 shift pattern
SC Cleared
Basingstoke
The role of the 2nd Line engineer operates on a 24/7 shift pattern. Our client is looking for a support engineer, someone with knowledge in Linux, You will be working in a Shared Service Centre.
You will be supporting, monitoring and escalating faults working within a highly skilled and successful team.
You will support a new platform to help assist and troubleshoot platform issues. You will have development opportunities to widen your skill set.
Job role:
* Successful management of escalations in a timely manner.
* Percentage of customer problems resolved within required timescales.
* Meets project deadlines and costs within own area of responsibility.
* Errors with workarounds or fixes provided in a timely manner.
* Technical Assessments.
* Proven track record of problem resolutions.
* Evidence of sharing and re-use of knowledge.
* Successful production of documentation.
Technical Skills:
Hands on Linux experience
2 years experience within a helpdesk environment or supporting software tech
Familiar with debugging, troubleshooting and the analysis.
In return you'll receive:
Excellent salary
Company pension contribution - up to 10%
Personal and Company target bonus
Working in a company who invest in their team (including certifications & subscriptions
Excellent career development opportunities
Corporate discount scheme card (restaurants, cinema)
The ability to buy and sell holiday
