2nd Line Linux Engineer - Hampshire - SC cleared

Linux 2ndLine Engineer

24/7 shift pattern
SC Cleared
Basingstoke

The role of the 2nd Line engineer operates on a 24/7 shift pattern. Our client is looking for a support engineer, someone with knowledge in Linux, You will be working in a Shared Service Centre.

You will be supporting, monitoring and escalating faults working within a highly skilled and successful team.

You will support a new platform to help assist and troubleshoot platform issues. You will have development opportunities to widen your skill set.

Job role:

* Successful management of escalations in a timely manner.
* Percentage of customer problems resolved within required timescales.
* Meets project deadlines and costs within own area of responsibility.
* Errors with workarounds or fixes provided in a timely manner.
* Technical Assessments.
* Proven track record of problem resolutions.
* Evidence of sharing and re-use of knowledge.
* Successful production of documentation.

Technical Skills:

• Hands on Linux experience

• 2 years experience within a helpdesk environment or supporting software tech

• Familiar with debugging, troubleshooting and the analysis.

In return you'll receive:

• Excellent salary

• Company pension contribution - up to 10%

• Personal and Company target bonus

• Working in a company who invest in their team (including certifications & subscriptions

• Excellent career development opportunities

• Corporate discount scheme card (restaurants, cinema)

• The ability to buy and sell holiday