Application Support

Core Applications Support

Location Basingstoke

Are you driven to deliver excellent customer service? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to add value for our customers across the region.

Set the Scene

We are looking for a Core Applications Support Team Member

This role shall provide Core Application support on-site and remotely to deployed sites (PoPs/Nodes) from the CSOC across all domains

1. Installation, Configuration, development, deployment of all Core Applications in the following areas:

1. Incident Management;

1. Service/Change Requests;

III. Problem Management;

1. Configuration Management;

1. Projects, trials, Operations and Exercises;

1. Routine Maintenance, and;

VII. Capacity and Demand Management.SFIA Professional Competencies:

IT Operations (ITOP) Level 3

Core Skills

Strong support skills

Flexibility, Diversity and Inclusion

Our client has been recognised as a Disability Confident Leader by the Department of Work and Pensions. This is in recognition of our commitment to recruiting, retaining and employing people with disabilities. As a Disability Confident Leader, we offer a guaranteed interview to all candidates with disabilities who meet the essential criteria for a role, and are experienced at making reasonable adjustments to the recruitment process. Please let me know if you would like further information.

We want the best people on our team, so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds, sexualities and gender identities. We are committed to equality of opportunity for all so even if you think you don't meet all the criteria, we would still love to hear from you. Our roles may demand some travel and flexibility to meet clients and to drive performance, but we have a culture of respect for professional and private commitments.