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Chanage and Release Deployment Manager - Erskine x2 - Erskine, Renfrewshire

Salary: £250 - £280 per day
Location: Erskine, Renfrewshire
Job type: Contract
Sector: IT Software, IT Defence
This vacancy has now expired.

Description

Change and Release Deployment Manager x 2

SC Cleared - Erskine - £250.00-£280.00 per day

ITIL V3 / HP Service Manager 7/ 9

Role Overview:

The RCD Change and Release Deployment Manager will be responsible for all changes to the Non-Production Environments ensuring that appropriate authorisation is obtained before any change is deployed and to control the lifecycle of all Changes. The primary objective of Change and Release Deployment Management is to enable beneficial Changes to be made, ensuring they are tested to ensure there is minimum disruption to IT services when they are deployed to the Production Environment. The planning and controlling the movement of Releases to test and live environments.

The primary objective is to ensure that the integrity of the live environment is protected and that the correct components are released

Other:

  • Good interpersonal skills

  • Ability to communicate with a wide cross section of users and adjust engagement style to suit the circumstances

  • Strong team player, capable of working as part of a virtual and logical team and independently as circumstances dictate

  • Demonstrable working knowledge and understanding of the range of Service Operations and Service Management processes

  • Customer/Vendor Management, escalation management, customer relationship-building

  • In-depth understanding of technology in direct responsibility

  • General understanding of related technologies

  • Strong MS Office skills e.g. Excel, Word and Project

  • Sound decision-making skills

  • Previous Customer Service experience.

  • Good motivational skills

  • Excellent understanding of all ITIL processes, including all Service Management disciplines

Chanage and Release Deployment Manager - Erskine x2

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