Customer Service Advisor
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Job ref:
Med CSA_1657033822
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Location:
Castle Donington, Leicestershire
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Sector:
Internal Jobs, New Business Consultant , Trainee Recruitment Consultant , Resourcer, Recruitment Consultant, Trainee Resourcer, 360 Consultant
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Job type:
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Salary:
£20000 - £20400 per annum
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Contact:
Hope Grey
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Email:
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Published:
about 1 month ago
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Start date:
ASAP
Customer Service Advisor
Initial 6 month FTC (likelihood of becoming perm)
Based in Derby
£20,400 per annum + benefits!
An exciting opportunity to join a highly reputable specialist manufacturer of medical equipment based in Castle Donington, Derby!
In this role you will act as 1st line support to customer queries, ensuring consistent levels of customer service, responding to inbound calls, as well as taking on some light administrative tasks such as ensuring key information us up to date.
Areas of Responsibility:
Providing 1st line support, responding to inbound calls from hospitals/trust who are looking to request or cancel jobs and customer queries
Maintaining outstanding levels of customer service
Responding to and directing or escalating calls to the necessary team where required
Carrying out light administrative tasks, such as updating key information on the internal systems
Experience/Skills Required:
Previous customer service and/or call centre experience in a similar role
Proficiency in Microsoft packages, including MS Excel spreadsheets
Excellent written and verbal communication skills
A professional telephone manner
To apply, click 'APPLY NOW' and a representative from CBSbutler will be in touch, should you have suitable experience.
