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Job

Desktop / Mobile Support Analyst

  • Job ref:

    1079703/001_1582539230

  • Location:

    Newbury, Berkshire

  • Sector:

    ICT

  • Job type:

    Contract

  • Salary:

    £230 - £250 per day + Inside IR35

  • Contact:

    Jamie Kenward

  • Email:

    jkenward@cbsbutler.com

  • Published:

    8 months ago

  • Duration:

    6 Months

  • Start date:

    ASAP

  • Consultant:

    #

Desktop and Mobile Support Analyst

Company: Global Technology Company

Location: Newbury

Rate: £230 to £250 a day (Inside IR35)

Duration: 6 months initially

Desktop and Mobile Support Analyst: The successful candidate will join a team of four providing support to a number of UK offices of a global technology company. The technical landscape covers Linux, Windows 7-10 OS, Dell and Apple Mac hardware so you will have a broad range of skills.

You will:

  • Provode consultative services to highly technical customer base, advising on IT technology and methodology choices
  • Communicate effectively and efficiently to end users and peers to resolve tickets
  • Closely adhere to operations processes and service level agreements, following ITIL best practice
  • Develop and maintain strong relationships with employees of all levels, from senior executives to individual contributors, via use of strong customer service, interpersonal and technical skills.

Skills

  • Microsoft Desktop support
  • Linux OS (CentOS)
  • Apple Mac Laptop and mobile support
  • Dell Hardware Support
  • Cisco VPN Support

Send me your CV now and I will call to discuss this role and your situation in more depth