HR Assistant

HR Assistant

Hybrid working - 2/3 days in office; 2/3 days at home

Based in City of London Lime Street


must have HR experience

Experience with Workday (which is an HR platform) would be a bonus

Key responsibilities of the role:

Managing contracts of employment for new starters and onboarding new starters and offboarding leavers

JD as follows:

Providing comprehensive HR Operations support across all aspects of HR and ensuring a high-quality service is delivered to the business.

Now is an exciting time to join the team as they integrate all HR systems/payroll and move to the market leading 'Workday' platform. This means HR Operations is high profile and this person will play an active role in helping the team shape and optimise HR processes.


Individuals will provide Operations support across a wide variety of HR related tasks to include:


  • Conducting pre-employment background checks, right-to-work checks, issuing online medical checks
  • Responsible (from a HR perspective) for the Joiner, Mover and Leaver process through 'Service Now'
  • Assisting in recruitment assessment centres
  • DEI candidate tracking, reporting and analysis
  • Preparing contracts, new starter packs and creating new electronic employee files ensuring all documentation is completed to a high standard and filed accordingly
  • Coordinate the preboarding/onboarding process for all new joiners
  • Conduct first morning inductions for new joiners
  • Using the Workday system (when live) to prepare job requisitions, offer approvals and job changes for approval for new hires / leavers / employee contractual changes

HR Operations

  • Assist with monthly payroll preparation/auditing
  • Management of the HR and Careers email inboxes ensuring response times are short and allocating to other HR team members where appropriate
  • Monitoring probation reviews, ensuring timely return of paperwork and completing letters
  • Production of Management Information - inclusive of Performance Reports, departmental KPI's and Talent data
  • Day to day maintenance and updates of employee records held on the HR systems (manual and electronic) and frequent auditing to ensure high data integrity
  • Maintaining departmental trackers
  • Setting up new joiner catch ups with the HR Business Partner
  • Updating intranet content including any relevant HR Chaucer news and internal job postings
  • Updating policies and procedures as directed
  • Monthly and Quarterly Reporting including, but not limited to:
  • Monthly operational performance report
  • Monthly headcount/budgeting reporting
  • Board metrics
  • Updating contact cascade for Business Continuity
  • Chaucer Foundation, the charitable report
  • Holiday accruals report
  • Absence reporting
  • Quarterly Diversity & Inclusion reporting and monitoring (as well as production of annual reports and metrics)
  • Talent Review reporting and dashboard preparation
  • Performance Review set up and maintenance
  • Performance Management Reporting
  • Complete the leaver's process including outstanding fees owed, calculating holidays, drawing up leaver's letter and setting up exit interviews and analysing any trends
  • Continuously looking for system and process improvements
  • Subject Matter Expert in our HR system (currently Talentia moving to Workday) and provide ad hoc support and advice on HR system to the business and HR team
  • Support the Head of HR Business Partnering in the delivery and administration of the SMCR process, including up to date maintenance of the SMCR Accord system
  • Provide administrative support for the annual Talent Review process




  • Recent HR experience or potentially someone more experienced in HR, looking to return to work.
  • Experience of working within a HR Operations/Shared Service environment
  • Workday system experience
  • Broad HR knowledge and understanding of employee lifecycle, working practices and employment legislation



  • MS Office
  • Word
  • Excel
  • Powerpoint
  • Outlook


  • Service orientated
  • Analytical and numerate
  • High attention to detail and concern for the order and quality of information
  • Initiative to create and develop efficient and effective working practices
  • Comfortable dealing with high volumes and ability to prioritise workload to achieve deadlines
  • Highly collaborative with excellent interpersonal skills