£400 - £450 per day
6 months ago
6 months +
IT Systems Administrator - 3rd Line Support
+ 6 month inital contract
+ Paying up to £450 per day
+ Inside IR35
+ SC Clearance required
+ Dorset based
+ Some remote working possible
+ Cisco switches & routers
+ Strong MS Server - Win10, Server 2019, etc..
+ VMWare, SCCM
Experienced IT Systems Support Administrator to give 1st/2nd/3rd Line Support to circa 50 local IT users, including manning a help desk function.
The integrity and configuration management of all Departments IT based test tools and their management workstations/laptops/VDI environments.
Managing and applying upgrades and patches.
Ensuring that all documentation, change proposals and ticketing information is maintained and up to date.
Building test tool management workstations, laptops and building specified disk builds.
Managing the backup and recovery of VDI Gold Images, Virtual Servers or file data using Veeam.
Operational Task Support
Building test environments that may include servers, workstations, test tools and IT infrastructure in support of tasks and development.
Provide support, advice and guidance to other staff when planning and building test environments.
Creation of the documentation to support task baselines.
Returning servers, workstations and infrastructure to a known build standard post-task.
Support the Change Team in identification, research and development of appropriate technologies to support the customer requirement in the design process.
Support the Change team in the development of design solution including High-level Design (HLD) and Low-level Design (LLD) documents, Work Breakdown Structures, and proposal and presentation to the customer.
Support for the technical delivery and transition into service of the approved design.
Additional Support Activities
When required to do so, provide IT administration support to other Clients supported IT networks and systems, which may be at sites that are remote from the client site.
When required by the Service Operations Manager, manage operational or internal tasks in accordance with current task procedures.
Skills and Experience Required
A minimum of 5 years as system administrator and knowledge and experience of the following:
Cisco switches, routers, wireless access points and LAN controllers
Cisco ASA Firewall installation, build and configuration.
EPO Server installation, management and client deployment.
Microsoft Operating Systems, including Windows 10 and Server 2019.
SQL Server 2017 and 2019.
VMware VSphere 7.0.
VMware Horizon v7.0 and 8.0.
System Centre Configuration Manager (SCCM).
Microsoft Certificate Services.
SAN, Servers and Laptops, specifically iSCSI using Dell and Dell EMC hardware.
Microsoft Exchange 2016 onwards.