Service Designer

  • Job ref:

    CDI 1172962_1635939614

  • Location:

    Salisbury, Wiltshire

  • Sector:


  • Job type:


  • Salary:

    £60000 - £65000 per annum

  • Contact:

    Ciaran Digney

  • Email:

  • Published:

    26 days ago

  • Duration:

    6 months

  • Start date:


Role: Service Designer

Rate: £60k - £65k plus car allowance and 3% flex

Location: Salisbury and remote

Security Clearance: You will need ot go through SC security clearance (or already have it in place) to be elgible for this role

Role Description

You will:

  • Work alongside project teams ensuring that Service considerations have been factored into all the solution's architecture
  • Assess elements of the solution that influence supportability, maintenance, and enduring Service
  • Work across multiple work-streams within the portfolio identifying conflict, duplication, and dependencies
  • Support Service Transition to ensure a smooth and informed introduction into Service
  • Identify and assist with establishing Service assets and operational collateral required for operational readiness
  • Have a technical background and the ability to question decisions and approaches
  • Understand Government Security Classifications and hold a minimum of SC Clearance

Experience and Skills:

As a Service Designer you will:

  • Be a self-starter
  • Have knowledge and an appreciation of a variety of Service Management Frameworks and delivery approaches, for example:
    • ITIL®
    • Agile
    • Prince
    • CDCI
  • Can create Service Design Collateral
  • Be able to model costs and determine influencing factors
  • Have Knowledge of the following Technologies
    • ITSM Tooling
    • Virtualisation
    • Private Cloud Infrastructure
    • Virtual Desktop Infrastructure/Thin Client
    • Microsoft Windows Client and Server
    • Software Defined Datacentre