£50000 - £60000 per annum + Corporate Package
12 months ago
Service Technical Lead (Applications)
- Applications; Modelling; Architecture; Infrastructure; Database
- Farnborough/Preston - (flexible/hybrid working arrangements)
- £50,000 - £60,000 + excellent benefits package
We are a leading Global Engineering & Technology company and currently have a vacancy for a Applications Technical Lead at our sites in Farnborough or Preston.
This role will work within Enterprise IT Services and will gain a complete technical and architectural understanding of a set of software applications. You'll be used as a point of escalation within the team for technical issues and service improvements as well as taking technical responsibility of these product in-service.
Your main responsibilities:
Assist with technical issue resolution and resolve underpinning problems
Proactively carry out process improvements and anticipate future actions to create an efficient set of services
Follow company processes for project, demand and change management
Keep aligned with Architectural colleagues to understand the technical roadmap for each product
Maintain the technical documentation repository of Product Team processes
Work with other teams to resolve service queries
Your skills and qualifications:
Proven experience managing technical changes across several applications
Experience managing internal stakeholders and communicating key messages clearly
Strong analytical and troubleshoot experience across different platforms
High level of attention to detail to follow set internal processes
Ability to work independently to identify and implement improvements
Experience with Waterfall and Agile software development processes
Awareness of SharePoint is advantageous but not essential
Our employees receive an excellent benefits package which includes a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. We also offer a range of additional benefits such as flexible working, an employee assistance programme, Cycle2work and many local and national employee discounts. Some employees may also be eligible for an annual incentive.