£300.00 - £320.00 per day
5 months ago
3rd Line - Wintel Engineer - DV Cleared
Hook based - DV Cleared
£300.00-320.00 per day - inside IR35
Day to Day Responsibilities
Provide 3rd or 4th line administrator support for deployed locations.
Required to be a SME in the essential areas.
Good communication skills
A strong personality
Liaise with Service Deliver Manager as and when required
To respond to and action incidents as per their prioritisation within Remedy.
To respond to and action requests within Service Request Fulfilment.
To carry out daily system administrative tasks.
To operate as part of a close team.
To provide local and remote support to MoD administrators.
To provide technical support to internal projects.
To provide trend analysis of incidents.
To provide advice and guidance on relevant issues and requests.
To provide support to the ISOC Director.
To provide technical direction to other technical departments.
To produce Technical documentation when required.
To contribute to the Service Management processes.
To contribute Continual Service Improvement.
To follow local governance and procedures.
To liaise with external agencies in matter of design and support.
MS Windows 2008 R2
MS Exchange 2010
MS SQL Server 2008
MS Windows 7
ITIL v3.0 Familiarisation
Certified or experienced to MCSE 2008
Production of technical documentation to a quality standard
MS SharePoint 2007
Anti Virus - McAfee ePO,
MS SCCM 2012
Please apply below for more information!